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Services

Consulting Services

Business Solution Expertise

Software Evaluation and Analysis
Customer Relationship Management & Case Management: Oracle Siebel & Salesforce.com
Business Intelligence (BI)/Analytics: Siebel Analytics & Oracle Business Intelligence Enterprise Edition (OBIEE)

Implementation

Enterprise Architecture

Improve agency collaboration & customer experience measurable performance & business outcomes.
Alignment of Strategy, People, Process, Technology & Governance

Development & Integration Services

e4e Labs offers development services for the simplest of projects to the more in-depth framework design. Through our Oracle development services, you gain scalability, flexibility, and security within your Oracle Database.
e4e offers all development that pertains to Oracle Database (E-Business Suite) and Non-Oracle Database), SOA Suite, and WebLogic Server.

EBS Reporting Dashboard Using Application Express
Oracle Application Express (APEX) custom reports for Oracle E-Business Suite accessible for desktop, tablet or Smartphone.

Reporting Tools : e4e Labs has capabilities of integrating of Qlikview & Tableau with EBS and third party tools

Oracle eBussiness Development Services

Non-EBS Development Services & Custom Development

Oracle E-Business Suite Functional Services

Functional Services by E4E LABS support both the functions of the Oracle modules in use and the business processes that those functions represent. E4e has all the skill and knowledge to mentor your team how to use, improve and get the most out of your EBS software. Our experts will walk you through the software and show you all the tricks and tips that make it easy to manage your investment from Oracle. We will also be here as your Oracle guru to help you if you get stuck later.

SOA Services (Service Oriented Architecture)

Service oriented architecture (SOA) assists in removing the complexity of point-to-point integration between your applications. With point-to-point application integration, you face a complex environment, single point of failure, high maintenance cost, lack of flexibility, lack of scalability and excessive custom coding. With Oracle SOA Suite, you point all your applications to a central suite resulting in a simpler environment that increases reliability, decreases maintained costs, centralizes monitoring and administration, increases flexibility, increases scalability, requires little to no custom coding, has standards based integration and offers re-usability.

Upgrade Oracle EBS R12/11i/11.0/ 10.7

Oracle R12 is here with some great new functionality. Some of our clients who have upgraded to the Oracle E-Business Suite R12 are experiencing some great benefits including reduced customizations, faster and simplified reporting, increased visibility into performance metrics and lower operating costs.
However, with any upgrade, there are always challenges as well as quirks and interesting factoids you find as you go through the implementation. This makes the whole process so much fun!

We have done so many upgrades that we have developed our own approach and methodology towards Applications upgrades to ensure that a quick, efficient, and quality upgrade is performed.

Upgrade & Migration

e4e Labs is a time-tested, repeatable approach, proven to provide on-time, on-budget Oracle upgrade projects while minimizing risk and disruption to normal business operations.

Support Services

Total Application Support 24X7

APPLICATION & DATA SUPPORT SERVICES

FUNCTIONAL SUPPORT SERVICES

TECHNICAL SUPPORT SERVICES

Oracle DBA

e4e Labs provides Annual Maintenance Support and Remote DBA services on the Oracle Database services to support the full lifecycle of your Oracle investment ensuring the highest availability and performance of your Oracle database . e4e Labs has a strong track record in managing complex databases. Our talented consultants have strong expertise in Analyzing bottlenecks and Database Tuning, back-Up and Recovery.
Our Expertise includes Database Installation/Upgrade, Effective proactive database monitoring, Regular Database Maintenance, Backup and Recovery, Performance Optimization, Real-time 24×7 support and Patching.

Oracle Apps DBA ( EBS) Support Services

Diagnostics & Troubleshooting

Configuration Management

System Maintenance

System Administration & Monitoring

  • Installation
  • Patch Application & Management thro Portal for Customer Inquiry
  • Patch Validation & Testing with Customer
  • Problem Reproduction, Diagnostics & Troubleshooting
  • Concurrent Manager Configuration & Management
  • Manage Applications Object Library (AOL)
  • Manage Printer Setup
  • System Monitoring using OSS Support from Oracle
  • Oracle SR / TAR Monitoring & Resolution
  • Release Management
  • Oracle User Management
  • Remote DBA & Apps DBA Services

    e4e Labs Remote DBA Services offer a cost effective and time-saving solutions to fulfil your Oracle database, systems, and applications administration needs. We can assist you and your project teams to manage & support your in-house or hosted environments effectively without interruption.

    Our service provides the assurance that your mission critical systems are constantly monitored and managed to help attain their stability, reliability and availability 24 hours a day 7 days a week.

    Support Features

    Service Management Reporting

    We provide daily/weekly/monthly reports regarding the health, status, quality of the service (QoS) and the performance of the database & applications. Report includes:

    Staffing Services

    IT Contract Staffing Services

    Regardless of the time-frame behind a contract assignment, e4e Labs will work with you to make sure that the IT position is filled in a quick and efficient manner that is equally mutual to both the client and the IT professional. Our core in the information technology space is recruiting, where we work one-on-one with hiring managers to make sure that IT staffing goals and needs are aligned with the IT professionals we recruit for the positions.

    IT contracting offers a complete spectrum of flexibility, which makes contracting ideal and beneficial to clients and IT, professionals alike. For our clients, contract staffing allows companies to focus on projects and deliverables, stay within budget spend, scale up or down current staff, and improve project completion with the right technical staff. For our IT professionals, contract staffing allows flexibility for those not looking for a full time position or long term commitment. Contract staffing also lets our IT professionals learn in different environments and get exposure to different skill sets.